Frequently Asked Questions

Everything you need to know

Online Shop FAQs

What are the shipping arrangements and cost?

All freight is added on at the end of your transaction.  Our didgeridoos and artwork are shipped daily. Shipping is via DHL Worldwide Express , TNT Express (delivered to your door) or Australia Post. Your order will take 7-10 days delivered anywhere in the world. Upon dispatch of your order a confirmation email or fax is sent to you with your online tracking number.
For international purchases, freight for didgeridoos is $250.00, artwork delivery charge is $80.00. Domestic charges are, didgeridoos for $85 and art $65.00.

How do I make a purchase?

There are several ways you can make a purchase:
1. By ordering secure on line through PayPal.
2. If you wish you can deposit direct to our bank account, details will be provided.
4. Make your purchase by phoning direct to the gallery to pay via Mastercard/ Visa/ Direct Deposit.

Phone – 0414888786

What material is used to paint the art?

All paintings are acrylic on imported Belgium linen/canvas.

Does an authenticity certificate come with the paintings?

All paintings are accompanied with a profile of the artist and photographs and all paintings over $300 have authenticity certificates accompanied with a profile of the artist.
Money Back Guarantee Buying a piece of artwork is a very personal matter. We realize that you have to like the piece you buy. We do take every step to ensure our artwork images have the exact likeness to the paintings, but we understand it is not always the case and images sometimes are not the same as viewing the artwork in person.
Our guarantee is that we will fully refund the cost of the artwork if you decide not to keep it within 7 days of receiving it. Please return it to us within the 7 day period, upon receipt of the artwork we will issue you the refund.

Copyright

All images you see on this website have been taken by us with artist permission. Copyright for the artworks shown on this website belong to the artists. They may be viewed and downloaded only for the purpose of buyer browsing. No reproduction of any image shown on this site may be made for any reason whatsoever without the artist’s permission.

What currency is used on this web site?

Prices are in $AUD. Products purchased for shipping within Australia incur a 10% GST which is included in the marked price. The 10% GST component will be deducted from International purchases when the International shipping destination is added.

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